FAQ

Frequently Asked Questions

What are the bracelets made of?

Our bracelets are crafted from premium, breathable cotton and finished with genuine rose gold rings.

Will it fit my wrist?

Yes — every bracelet is fully adjustable and fits any wrist size, slim or strong.

How much is shipping?

Shipping within Germany is free (DHL). Express delivery is €4.99. We ship to the EU for €13.99 and internationally (UK, USA, Canada, Australia, Japan and more) for €19.99.

How long does delivery take?

Orders are processed within 1–2 business days. Delivery within Germany usually takes 2–4 business days; international delivery times vary by destination.

Can I return my order?

Yes. You have the statutory 14-day right of withdrawal from the day you receive your order. Simply reach out via our contact page and we'll guide you through the process.

How do I care for my bracelet?

Keep it away from prolonged contact with water, perfume and creams. Should it get wet, let it air-dry naturally.

Is checkout secure?

Absolutely. Payments are processed through Shopify's secure checkout and we accept Visa, Mastercard, PayPal, Apple Pay and Google Pay.